Streamlining automotive workshop operational communication is crucial in addressing real-time matters.
Chat is deemed to be a good first-approach in establishing a collective conversation with automotive owners about their enquiries, feedbacks and/or impromptu request.
Configurable Interactive Chat offers a real-time one-to-one user-initiated communication on user’s preferred digital devices and channels including WhatsApp, Viber and SMS.
This interactive two-way chat embraces operational tasks such as managing appointments, breakdown assistance, upselling service packages and loyalty rewards.
Keeping up and easing the communication touchpoints between automotive owners and workshop operations is crucial in creating an efficient, effective and reliable affiliation.
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