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Communicating With The Masses

BOLD. is hailed by private healthcare frontliners as their preferred communication means with the community at large for the nationwide COVID-19 vaccination programme initiative by the Ministry of Health Malaysia.

This collaboration sees BOLD. for Configurable Interactive Chat on WhatsApp Business taking an active role in delivering updates for vaccinees and automating real-time notifications, reminders, re-scheduling and confirmation of vaccination appointments – all within the comfort of a mobile device.

From the operation and management standpoint, BOLD. offers an efficient, real-time and streamlined appointment management process that benefits both the vaccinees and programme operation team.

BOLD. for Configurable Interactive Chat is implemented into other aspects of healthcare automation which includes doctor/clinic appointments, general healthcare enquiries, test results notifications and first-aid advice just to name a few.

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